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If you have difficulty understanding a document and need an interpreter, we provide access to a translating and interpreting service.  You will not be charged for this service.

Translator and interpreter services

To contact the Translating and Interpreting Service - TIS National:

  • Telephone 131 450
  • Ask them to telephone the Queensland Department of Local Government and Planning on 07 3227 8548.

National Relay Service 

If you are deaf or have a hearing impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 - then ask for Queensland Department of Local Government and Planning on 07 3227 8548.
  • Speak and listen (speech-to-speech relay) users phone 1300 555 727 - then ask for Queensland Department of Local Government and Planning on 07 3227 8548.
  • Internet relay users - connect to the National Relay Service then ask for 07 3227 8548.


The Queensland Government is committed to providing accessible services to Queenslanders from all culturally and linguistically diverse backgrounds.